Welcome to the Avengers Casino privacy policy, the official document explaining how Avengers Casino collects, uses, stores and protects your personal data when you visit our website or play at Avengers Casino. This privacy policy has been prepared in line with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), and, where applicable, the General Data Protection Regulation (GDPR). By creating an account or using our services, you acknowledge that you have read and understood this Avengers Casino privacy policy and consent to the data processing practices described below.
Who Is the Data Controller?
Avengers Casino is operated by a company registered in Curaçao and licensed by the Government of Curaçao. As the data controller, Avengers Casino is responsible for the data collection, data storage and data processing activities described in this document. Our Data Protection Officer can be contacted at [email protected] for any questions relating to privacy, personal information, or this Avengers Casino privacy policy.
Personal Data We Collect
To provide a safe and compliant gaming environment, Avengers Casino collects several categories of personal data. This data collection is essential for account management, legal compliance and service delivery.
- Identification data: full name, date of birth, gender, government-issued ID for KYC verification.
- Contact data: email address, phone number, residential address.
- Financial data: payment method details (PayID, Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, Bitcoin, Ethereum, Litecoin, bank transfer), transaction history.
- Gaming activity data: deposits, withdrawals, wagering history, bonus usage, VIP level.
- Technical data: IP address, device type, browser, operating system, geolocation.
- Communication data: records of live chat and email exchanges with our support team.
- Sensitive data: where relevant to responsible gambling assessments (self-exclusion status, limits set).
- Data from third parties: identity-verification providers and payment processors used to confirm your details.
How We Collect User Data
Avengers Casino collects user data directly when you register, deposit, withdraw or contact support, as well as automatically through cookies and similar tracking technologies while you browse our site.
Why We Process Your Personal Data
Our data processing activities support several legitimate purposes:
- Managing your account and providing our gaming services.
- Fulfilling legal KYC and Anti-Money Laundering (AML) obligations.
- Ensuring data security and preventing fraud.
- Supporting responsible gambling tools such as deposit, bet, loss and session limits, cooling-off periods (24h, 48h, 7 days, 30 days) and self-exclusion (6 months, 1 year, 5 years, permanent).
- Communicating important account and promotional information.
- Improving our platform, games and customer experience.
The legal bases relied upon by Avengers Casino include performance of a contract, compliance with legal obligations, legitimate interests, and, where required, your explicit consent.
Avengers Casino Cookie Policy
Our cookie policy explains how cookies are used across the site. Cookies are small text files stored on your device that help Avengers Casino operate efficiently and tailor your experience.
| Cookie Type | Purpose |
|---|---|
| Essential | Required for login, navigation and security functions. |
| Analytical | Help us understand site usage and improve performance. |
| Functional | Remember your preferences and settings. |
| Marketing | Deliver relevant promotions and measure campaign effectiveness. |
You can manage cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of Avengers Casino.
Sharing Your Personal Information
Avengers Casino does not sell your personal information. However, personal data may be shared with:
- Payment providers to process deposits and withdrawals.
- Regulatory and law-enforcement authorities where legally required.
- Software providers (Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger, Nolimit City, Relax Gaming) for game functionality.
- IT and security partners supporting information security infrastructure.
International Data Transfers
As Avengers Casino operates internationally, your data may be transferred outside Australia. Where this occurs, Avengers Casino ensures appropriate safeguards are in place to maintain data protection standards equivalent to those described in this policy.
Data Security Measures
Data security is a top priority for Avengers Casino. We apply 256-bit SSL/TLS encryption, firewall protection, and independently certified RNG systems to safeguard your personal data. Mandatory KYC checks before the first withdrawal further reinforce confidentiality and account integrity. Our commitment to information security extends to both our web platform and our mobile app (Android APK and iOS Web App via Safari).
Data Storage and Retention
Avengers Casino retains personal data only for as long as necessary to fulfil the purposes outlined in this Avengers Casino privacy policy, including legal, accounting and regulatory requirements. Once retention periods expire, data is securely deleted or anonymised in line with our data storage standards.
Your Privacy Rights
Under Australian privacy law and, where applicable, GDPR, you hold several privacy rights regarding your personal information held by Avengers Casino:
- Right of access to the personal data we hold about you.
- Right of correction of inaccurate or incomplete data.
- Right of deletion of your personal data, subject to legal obligations.
- Right of restriction of certain processing activities.
- Right of portability to receive your data in a usable format.
- Right of objection to specific data processing purposes.
- Right to withdraw consent at any time where consent is the legal basis.
To exercise any of these privacy rights, contact our Data Protection Officer at [email protected].
Supervisory Authority
If you believe your privacy has not been respected, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC), the independent regulator overseeing data protection compliance in Australia.
Frequently Asked Questions
What does the Avengers Casino privacy policy cover?
The Avengers Casino privacy policy covers all personal data collected through our website and services, including how it is used, stored and protected.
Does Avengers Casino use cookies?
Yes, our cookie policy outlines the essential, analytical, functional and marketing cookies used to operate and improve Avengers Casino.
How can I exercise my privacy rights?
Simply email our Data Protection Officer at [email protected] to request access, correction or deletion of your personal information.
Is my data shared with third parties?
Only with trusted payment providers, regulators and game suppliers as necessary, always in accordance with strict data security and confidentiality standards.
Avengers Casino remains committed to transparent data protection and robust information security practices. For any further questions about the Avengers Casino privacy policy, cookies, or how we handle your user data, please contact [email protected] or our privacy team at [email protected]. Thank you for trusting Avengers Casino with your personal information.